Communication Audit – Presentation
Instructions
What are the communication challenges within an organization? How does an organization overcome the challenge and improve communication?
Your goals:
§ Identify one communication challenge within an organization of your choice, through a communication audit
§ Analyze and synthesize the results of the data from the communication audit.
§ Create and deliver a presentation that provides results and suggestions for improvement based on the data obtained from the audit and the literature on organizational communication
Directions:
Assume you are the Director of Human Resources at your chosen organization. You are tasked with conducting a communication audit and then presenting the results to leadership. Your goal in conducting the communication audit is to identify three communication challenges within an organization. You will complete the following tasks:
Conduct a communication audit using the Communication Audit Survey located in course content, week 2. In order to get good results, you should survey a minimum of 8 to 10 people.
You may print out the survey or you may put it online, for example, on SurveyMonkey or Google Form
This survey asks questions about 5 different areas: Receiving Information from others, Sending Information to others, Sources of information, Timeliness of information, and Channels of communication.
Within these 5 themes of organizational communication, identify the major issues in your organization’s communication, based on the responses.
Then research the scholarly literature for recommendations on how the organization can address these issues.
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