Lee A. Kaye W. Blanchard C. Trivedi H. Galceran A. & Steinberg H. (2016). Supply chain management: Customer service & Hofstedes Cultural Dimensions in China Japan & the USA (Links to an external site.). Allied Academies International Conference: Proceedings of the Academy of Legal Ethical & Regulatory Issues (ALERI) 20(1) 1-5. Retrieved from http://vlib.excelsior.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=114834396&site=eds-live&scope=site