2012). They recorded the trainers style and their activities in the group. Then the interview was done three weeks later by telephone about things learned by the social workers and their experience with delivering the training (Maxwell et.al 2012). Stage of the program the Evaluation OccurredThe stage of the program is the planning stage because of their discussion at the beginning of developing and running a training intervention for social workers to improve engagement with fathers (Maxwell et.al 2012). The technique that they are testing is motivational interviewing. The study says that there was no direct evidence that engaged fathers in a child protective context. This training is the first attempt to learn how motivational interviews would affect those that used it and the fathers. At first glance this might seem like an outcome but there was no data collection after the study was over which would happen if looking for outcomes.Improvements to the Case StudyThere are several ways that there are gaps in the case study. They need other methods to gather data by using a mixed-method of study. When people are in a focus group it should be open-ended to gather their thoughts and opinions about how to collaborate better (Bliss & Ermshoff 2002). The facilitators questions include who what when where why and how (Bliss & Ermshoff 2002). The questions that she wished to ask should be done in a phone interview so that they can voice their opinions in a private setting. Such questions would be: What are the strengths of collaborating with other agencies? What is the weakness of working with other agencies? What was your overall impression of how things would go if there were collaboration? Also there should be an observation before and after the intervention to learn how working in a partnership came across.ReferencesBliss M. J. & Ernshoff J. G. (2002). Workbook for designing a process evaluation. Scribd. Retrieved April 27 2022 from https://www.scribd.com/document/334347599/Workbook Maxwell N. Scourfield J. Holland S. Featherstone B. & Lee J. (2012). The benefits and challenges of training child protection social workers in father engagement. Child Abuse Review 21(4) 299310. https://doi.org/10.1002/car.2218Colleague 2: ShakinaA description of the process evaluation that you chose and explain why you selected this example.I selected client satisfaction because it is important to know how the client or people feel about the aspect of the service they are receiving weather they are being truthful or not. For example here at Walden we complete a survey about the school and teachers at the end of class. Although I do not feel that the survey will have influence I still complete the survey in respect of the school being able to identify change for improvement. Client satisfaction questions also offer a fuller picture of the interface between the clients and their service provider. They help agencies determine how each party (both client and social worker) perceives what is happening and any discrepancies between the two (Dudley 2020).Describe the stage of program implementation in which the evaluation occurred the informants the questions asked and the results.Client Satisfaction evaluation should be implemented at the end of services. This give the client the chance to experience the service being rendered and stated if they were satisfied with services of if there are improvements needed to be made by the company. A standard for executing a fulfillment metric is that consumer loyalty should be estimated for each capacity and each help of an association. The Implementation/Action stage is the point at which the client and social specialist execute an arrangement to address the areas of worry by finishing the targets to meet the clients objectives (Chapter 4: Generalist Practice Introduction to Social Work at Ferris State University n.d.). The informant would consist of any client or person that is receiving services. Question asked would consist of:How long have you been utilizing the service?
