Part 1

This week, you will begin by conducting research on two (2) health care administration positions you are interested in and answer the following questions using is a site created by the U.S. Department of Labor that will allow you to dig deeper into a variety of health care positions. For more information about searching for positions, view the tutorial below.

Give a description of the job and typical job duties.
What type of health care setting would this person work in (e.g., hospital, retirement home, insurance company)? Your setting will be Hospital. Your Job title is Patient service representative. (PSR) or (CSR). Please use theses two answers for further questions below.
What skills are needed to be successful in this position?
What qualities are needed to succeed in this position?
What certifications and education are needed for this position?
What technology knowledge is needed for this position?
How many years’ experience is required for this position?
What is the typical salary for this position?

Part 2

To answer the questions below, you will need to first review three (3) advertised job descriptions you most likely want based on your research, search zip code 94577, 95433, 94124. Search for jobs that require bachelors degree(This is your current education qualification. Search for Behavioral health jobs, such as behavioral analyst, Executive Administrative Assistant, or Clinic Manager in hospital. You job skill are, call center 6 years, customer service 6 years, Administrative Assistant 4 years, ER admitting representative. Patient service representative 6 years.—using a job board, such as this one—for a position that you could realistically get after you graduate with your current level of experience, skills, and education. These jobs do not have to be in your geographic area, but make sure the descriptions are detailed enough to understand the requirements (e.g., provide job duties and qualifications) and that they match your current level of experience. Have these job descriptions in front of you as you answer the questions below. For more information about searching for jobs, view the tutorial below.

Name the three (3) titles you found on this Web site. gave you results
What skills do you possess that are needed to be successful in each position, and what skills do you need to develop?
How can you develop the skills that you do not currently possess?
Do you have the work experience needed for each position? If not, what can you do to gain this experience while obtaining your degree?

Part 3

Lastly, you will choose a health care organization to study over the course of the term. You may select any health care facility you wish (e.g., long-term care, hospital, home care, ambulatory surgery, physician practice, etc.). Once you have chosen your facility, examine its organizational structure. Identify and discuss the following characteristics of your organization: Your health care organization of choice is Hospital. Search UCSF Hospital Jobs. Located in San Francisco California.

What is the mission statement of this organization? Zuckerberg San Francisco general hospital
What patient population does this organization serve? Zuckerberg San Francisco General Hospital
What interests you about this particular organization? This facility is in a struggling environment, lots of homeless, substance abuse and also individuals with no medical insurance. This facility has a free clinic.
What skills and experience do you feel you can contribute to the success of this organization? Based on your skills what can you offer.

Note: Use APA style to cite at least 2 scholarly sources.

Next Steps

As you progress through your degree program and begin to build your career, CTU is here to support you. At any time during your academic journey you can reach out to your Student Success Coach for resume support and high level career coaching. To get started now, you can build your own resume at You may also refer to this website for some resume writing ideas.

Additional Resources

Develop Your Personal Success Stories
Action Bullets on Your Resume
Creating Your Profile
Job Search Checklist
Job Search Steps


Indeed. (2013). Retrieved from

LinkedIn. (2013). Retrieved from

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