INSTRUCTIONS: Answer the following questions, provided resources
& your own relevant ideas/insights based on the online learning sessions/interactions:
Part A: Decision Making (2 x 10 = 20 Points)
1. What can a manager do to make effective decisions in today’s
2. Explain the decision-making approaches that manager can use to make decisions such as Rationality;
Bounded Rationality and Intuitive decision making.
Part B : Planning & Goal-Setting (2 x 10 = 20 Points)
1. What types of planning do you do in your personal life? Describe these plans in terms of being:
(a) strategic or operational, (b) short term or long term, and (c) specific or directional.
2. Define the nature and purposes of planning.
Part C: Human Resource Management (2 x 15 = 30 Points)
1. Discuss the tasks associated with identifying and selecting competent employees (such as preparing
job analysis, recruitment and recruitment tools, selection and selection tools, realistic job preview).
2. Discuss the different traditional and technology-based training methods that managers use to
improve employee skill sets.
Part D-: Controlling Activities and Operations (2 x 15 = 30 Points)
1. Explain benchmarking. What do you think are the benefits of benchmarking? Provide examples of
2. In a short essay, list and briefly explain the steps managers typically use in the control process.
Provide examples where appropriate.
You are expected to answer these questions comprehensively with detailed explanation and
examples wherever applicable.
Please answer each part of the question in a separate paragraph and cite relevant sources, that you
refer to, in APA stye
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