You have been assigned the task as Marketing Manager to scan social media web sites and try to mitigate the negative consumer postings from a recent crisis. Explain how organizations use social media to communicate with their consumers through a crisis and evaluate how the negative comments were handled by the organizations. Assess a recommendation for better communication and explain why.
The Social Media paper
Must be two double-spaced pages in length (not including title and references pages) and formatted according to APA style as outlined in the Writing Center
Must include a separate title page with the following:
Title of paper
Course name and number
Must use at least two scholarly sources.
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